Have you had an incidence?

What happens if my Tikebit code does not work?

The problems you may experience with your Tikebit code are as follows:

  1. The code is incorrect / does not exist
    Make sure that the code you introduce in Bit2Me matches exactly the Tikebit code you have purchased.

  2. The tikebit has no balance
    This occurs when the tikebit no longer has a balance
    To check the balance of the tikebit you can access the Tikebit website, in the specific section:
    https://tikebit.com/check-my-balance

  3. The Tikebit payment method is temporarily disabled.
    It may happen that temporarily the Tikebit service is disabled in Bit2Me.
    Normally this failure is due to a technical problem and will be solved in a few minutes or sometimes it may take hours.
    If you are experiencing this kind of issue, we apologize for the inconvenience and please try again after a while.
    You can also follow us on social networks to keep you informed when any method of purchase or sale is enabled or disabled in Bit2Me.

  4. Other type of error
    Another type of unexpected error may occur. If this is your case, please contact us.

Important notice:
Remember that the tikebit code contains 4 groups of 4 numbers each. (16 numbers in total)

Example of Tikebit PIN code: 1234-5678-1234-5678
*The example code is fictitious, it does not correspond to any real tikebit and is for informational purposes only.

NEVER REVEAL YOUR PIN CODE TO ANYONE:
For code identification purposes, if you have any issue, you have to provide the 5-character SERIAL code only, consisting of letters and numbers.



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