What happens if my Tikebit code does not work?
The problems you may experience with your Tikebit code are as follows:
- The code is incorrect / does not exist
Make sure that the code you introduce in Bit2Me matches exactly the Tikebit code you have purchased.
- The tikebit has no balance
This occurs when the tikebit no longer has a balance
To check the balance of the tikebit you can access the Tikebit website, in the specific section:
- The Tikebit payment method is temporarily disabled.
It may happen that temporarily the Tikebit service is disabled in Bit2Me.
Normally this failure is due to a technical problem and will be solved in a few minutes or sometimes it may take hours.
If you are experiencing this kind of issue, we apologize for the inconvenience and please try again after a while.
You can also follow us on social networks to keep you informed when any method of purchase or sale is enabled or disabled in Bit2Me.
- Other type of error
Another type of unexpected error may occur. If this is your case, please contact us.
Remember that the tikebit code contains 4 groups of 4 numbers each. (16 numbers in total)
Example of Tikebit PIN code: 1234-5678-1234-5678
*The example code is fictitious, it does not correspond to any real tikebit and is for informational purposes only.
NEVER REVEAL YOUR PIN CODE TO ANYONE:
For code identification purposes, if you have any issue, you have to provide the 5-character SERIAL code only, consisting of letters and numbers.
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