Have you had an incidence?

I don't receive the confirmation email after the token pre-reservation

Main reasons why the reservation mail may not be received:

  • You have typed wrong email address. Please, fill in the form again.

  • The form was not submitted. A confirmation message should appear after clicking the submit button. Complete the form from another computer.

  • The email has been sent to Promotions or Spam. Use the search engine of your email to search for newsletter@bit2me.com

  • The email has bounced and has not been delivered due to an error with your provider. Contact support.

  • You may have deleted the mail by mistake. Check the trash.

  • If you have filled out the form twice you will not receive any more confirmation messages. Contact support if you want to make a third modification.

If your case does not match any of the above. Please, contact us (open a ticket) and specify the registration email to check what happened.

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