To take the photos correctly, pay close attention to focus and lighting so that everything is clearly legible. When photographing your document, we recommend placing it on a flat table or a firm surface to avoid any camera shake.
The verification process must be completed using a mobile device camera. Therefore, if you started the process on a computer, you will need to scan the QR code at this stage to continue from your phone.
When starting the verification process, the first screen displays instructions to keep in mind. Before clicking the Verify my identity button, make sure you have an accepted ID document for your country of residence ready at hand. You can check valid documents in the following article: What documents are accepted for registration on Bit2Me?
When starting the process, remember to enable and grant camera permissions on your device to take the 3 required photos:
- Front of the document. Center the front of the document within the frame displayed on your screen. The frame's edges will turn green once the image is detected, and the photo will be taken automatically. Once captured successfully, a message will prompt you to prepare the back of the document. Click Continue .
- Back of the document. Frame the image within the border until the edges turn green and the photo is taken automatically. Once captured successfully, a message will appear detailing the next step. Click Continue .
- Facial recognition. Finally, fit your face within the oval frame and look straight at the camera, ensuring your eyes are clearly visible.

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