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Knowledge base
Academy
#
How to access the content of a course? Do I have to pay for access?
Where can I see the available courses?
What do I need to do a course?
What does the course include?
Where do I get a discount code and how do I redeem it?
How do I get my certificate?
View all 8
Bit2Me Card
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Bit2Me Card - Costs y limits
What are the main features of Bit2Me Card?
Are there any fees associated with the Bit2Me card?
How do I apply for the physical Bit2Me Card?
Is BCard a credit or debit card?
What currencies can be used with Bit2MeCard?
View all 13
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How can I set my secret code?
How many wallets can I link to my card?
What does it mean if my Cashback is pending?
How do I add the physical and/or virtual Bit2Me Card to Google Wallet?
What is the secret code of my Bit2Me Card?
Why can Bit2Me disable my card?
View all 19
Commerce
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What is Bit2Me Commerce?
What is Lighting Network? What is it used for?
Bit2Me Commerce fees
Cryptocurrencies accepted at Commerce.
Handbook Integration (Bit2Me Commerce)
How do I sign up in order to accept cryptocurrency payments in my business?
View all 9
Account
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Do I need to sign up in order to use Bit2Me services?
From which countries are users admitted to Bit2Me?
I can't access my account, what can I do?
How do I restore / change my password?
How to change your phone number in Bit2Me?
How to change my Bit2Me Email address?
View all 15
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How to sign up in Bit2Me? Step by step...
How do I verify my Bit2Me account? Step by Step…
How can you know the status of your account validation?
How should you take the registration photos?
How long is the registration verification process?
Why was my verification denied?
View all 7
#
How to access Bit2me referral panel?
Why haven't I been able to link properly?
How to link a referee?
How does an referral code work? And how to create one?
Referral Payment request
How can I find out if I have joined correctly?
View all 7
DeFi
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What is Bit2Me DeFi?
What is the difference between Bit2Me DeFi and Bit2Me?
What is a private key or seed phrase?
Languages available for DeFi app
How to choose the app language?
Can I have my wallet open from several apps?
View all 15
#
What tokens does Bit2Me DeFi support?
How can I add tokens that are not listed?
How to add the NFTs to the listing?
How to add my first cryptocurrencies to Bit2Me DeFi?
How can I send tokens or NFTs to another wallet?
Can I recover my tokens if I send them to a wrong network?
View all 13
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How to keep my tokens and NFTs secure?
How can I save my secret phrase?
Does Bit2Me store private keys?
Does Bit2Me DeFi store any personal information?
In case I forget my password but have the private key, can I access my funds?
EARN
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How does Bit2Me Earn work with B2M?
What are the advantages of Bit2Me Earn?
How do I receive my BTC rewards by staking B2M?
How to access Bit2Me Earn?
With which cryptocurrencies can I use the EARN service?
Are there any minimum permanence period in order to receive my rewards?
View all 8
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How to add funds to Bit2Me EARN?
How to withdraw funds from Bit2Me EARN?
How to change the cryptocurrency for which I receive rewards?
How to check recent activity in the EARN service?
How do I verify the total rewards earned?
How to check the total rewards earned?
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What is Ethereum 2.0?
General
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Is Bit2me a Bank?
What kind of license has Bit2me?
What is Bit2Me Cryptobank?
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How to obtain tax information in Bit2Me (for residents in Spain only)
How to export all the activity in Bit2Me?
How to import the excel of movements to CoinTracking and get a fiscal report?
Launchpad
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What is LAUNCHPAD for USERS?
How to participate in LAUNCHPAD for USERS?
How to participate in the new Bit2Me Launchpad?
What is LOCK-UP and VESTING?
What tokens will be counted in the participation of the public phases?
For those people who do not enter in Phase 1, do they automatically participate in Phase 2, without the need to sign up?
View all 7
PRO
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What is Bit2Me Pro? Is this service for me?
Pairs of cryptocurrencies to trade in "PRO"
What is the difference between Bit2Me PRO and WALLET?
What kind of operations can be done in Bit2Me PRO?
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What are the fees for the Bit2Me PRO service?
How do I deposit funds in my Bit2Me PRO account?
How do I withdraw funds from my Bit2Me PRO account?
Minimums in Bit2Me's "PRO" service.
Security
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What is the Double Factor Authentication (2FA)?
Have you lost access to Double Factor Authentication (2FA)?
Recover 2fa from an old device
Authorize new device
How to activate biometric access in the APP?
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Bit2Me bug bounty
Wallet
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Bit2Me Fee Structure
Limits on Bit2Me Wallet
List of cryptocurrencies supported at Bit2Me
Bit2Me Pricing and Fee Disclosures
Forks & Airdrop Policy
What is slippage or market displacement?
View all 7
#
How to add a new card?
How to delete a card?
How to delete a wallet?
How do I know my total balance in Bit2Me Wallet?
How to change the local currency conversion?
How can I enable or disable price alerts?
View all 7
#
How to buy cryptocurrencies?
How to sell cryptocurrenices?
Can I exchange cryptocurrencies?
What are recurring purchases or periodic purchases?
How can I schedule recurring purchases?
How can I see my scheduled recurring purchases?
View all 9
#
How to create a purchase order
How to create a sell order
How to access my scheduled purchase/sell orders
How to cancel a scheduled purchase/sell order
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How to deposit EURO?
How long does it take to process a bank transfer (deposit or withdrawal)?
Deposit Euro by bank transfer
What happens if the bank account holder does not match the Bit2Me user?
How to proceed if I didn't put the correct reference?
Withdraw EUROS by SEPA bank transfer
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How to send cryptocurrencies?
¿How long does it take to receive cryptocurrency?
How to receive cryptocurrencies?
How do mining commissions work?
What is a Hash? How to access the transaction HASH?
What is a Destination Tag?
View all 10
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What is the main function of the B2M token?
What is the Bit2Me Token Utility Road Map?
Do I need to have Ethereum in my wallet in order to send the B2M token, as it is an ERC20?
Can I send B2M Token to Metamask or other external wallets?
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What is Bit2Me Pay or BPay?
I received a payment by Pay and I don't have a Bit2Me account, what should I do?
How do I receive the money sent to me by Bit2Me Pay?
How to send cryptocurrencies by Bit2Me Pay?
What happens if I enter the wrong e-mail address of the person I want to send money to?
Can I cancel a payment made by Bit2Me Pay?
Space Center
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What is Space Center?
What discount is applied to me in Wallet if I've already had Tier?
How can I level up in Space Center?
Buy and hold € in B2M mission. How does it work at Space Center?
How can I access Space Center?
Are Space Center points calculated retroactively?
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What are the benefits of Space Center?
What are the benefits of Space Center in Bit2Me Wallet?
Benefits at Earn with Space Center
How does the Launchpad position work?
Benefits in Bit2Me Card with Space Center
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What are Space Center missions and what do they consist of?
Can I lose points or progress from a Space Center mission?
Do Space Center missions have a fixed duration?
How can I see the history of completed missions in Space Center?
Mission "Access Space Center X days in a row".
Loan
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How to request a loan collateralized by cryptocurrencies?
What are the interest rates applicable on Bit2Me Loan?
How can I get a discount on the applicable interest rate?
What is Loan to Value (LTV)?
What LTV can I get from my assets?
What cryptocurrencies are accepted as collateral?
View all 9
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What are the maturity periods on Bit2Me Loan?
In which cryptocurrencies can I get a loan with my collateral?
How long does it take for an application to be approved?
How long does it take to get approved for a cryptocurrency loan?
How long does it take to receive the requested cryptocurrencies?
Do I still own the cryptocurrencies used as collateral?
Recent articles
List of cryptocurrencies supported at Bit2Me
Wallet
What kind of operations can be done in Bit2Me PRO?
PRO
How to disable my Bit2Me Card ?
Bit2Me Card
How do I apply for my virtual Bit2Me Card?
Bit2Me Card
How do I apply for the physical Bit2Me Card?
Bit2Me Card
Frequently Asked Questions
Bit2Me costs and limits
Wallet
From which countries are users admitted to Bit2Me?
Account
What is the Double Factor Authentication (2FA)?
Security
How to buy cryptocurrencies?
Wallet
How long does it take to process a bank transfer (deposit or withdrawal)?
Wallet