Knowledge base

Financial Regulation 3

• Is Bit2me a Bank?
• What kind of license has Bit2me?
• What is Bit2Me Cryptobank?

General Information for users 9

• From which countries are users admitted to Bit2Me?
• I can't access my account, what can I do?
• How do I restore / change my password?
• How to change your phone number in Bit2Me?
• How to change my Bit2Me Email address?

See all 9 articles

User registration: step by step 4

• How to sign up as a user
• How do I verify my Bit2Me account? Step by Step…
• How should you take the registration photos?
• How to open a business account in Bit2Me?

User registration questions 5

• Do I need to sign up in order to use Bit2Me?
• How can you know the status of your account validation?
• Why was my verification denied?
• My Identity Card has expired, what should I do?
• How long is the registration verification process?

Affiliate Program 9

• How does the Affiliate Program work?
• How to access Bit2me affiliate panel?
• How does Bit2Me point and rank system of the Affiliate program work?
• Why haven't I been able to affiliate properly?
• How to link my referrals?

See all 9 articles

Protect your Bit2Me account 5

• What is the Double Factor Authentication (2FA)?
• Have you lost access to Double Factor Authentication (2FA)?
• Recover 2fa from an old device
• Authorize new device
• How to activate biometric access in the APP?

Bug Bounty 1

• Bit2Me bug bounty

Introduction 10

• How does a wallet work? What kind of actions do the wallets support?
• List of cryptocurrencies supported at Bit2Me
• How to access Bit2Me Wallet?
• Bit2Me costs and limits
• Bit2Me Pricing and Fee Disclosures

See all 10 articles

How to manage the Bit2Me Wallet? 10

• How to create a Bit2Me Wallet?
• How many wallets we can create?
• How do I know my total balance in Bit2Me Wallet?
• How to change the name of a Bit2Me Wallet?
• How to check the price we paid for the cryptocurrency?

See all 10 articles

How to manage my criptocurrencies? 13

• How to know the status of a cryptocurrency transaction?
• How to deposit EUROS?
• How to withdraw EUROS by SEPA transfer?
• How to buy cryptocurrencies?
• How to buy cryptocurrencies from my Euro Wallet?

See all 13 articles

Card Information 4

• How to add a new card?
• How to verify my card?
• How to delete a card?
• What can I do if I get an ERROR message when I try to buy with my card?

Buying Crypto via Bank Transfer 4

• What happens if the bank account holder does not match the Bit2Me user?
• How long does it take to process a bank transfer (deposit or withdrawal)?
• How to proceed if I didn't put the correct reference?
• How to deposit Euro by bank transfer?

Bit2Me Pay 7

• I received a payment by Pay and I don't have a Bit2Me account, what should I do?
• How do I receive the money sent to me by Bit2Me Pay?
• How to send cryptocurrencies by Bit2Me Pay?
• What are the maximum and minimum amounts I can send with Pay?
• Are we able to send all cryptocurrencies?

See all 7 articles

Buy with Tikebit (cash method) 3

• What is Tikebit and how does it work?
• How to check the balance of a tikebit code?
• What happens if my Tikebit code does not work?

TRADE 5

• Bit2Me Trade: What is it? Is this service for me?
• What cryptocurrencies can you trade with?
• What is the difference between TRADE and WALLET?
• What kind of operations can be done in TRADE?
• Do I have to declare my sales transactions in Trade to the tax authorities?

Operations 3

• What are the fees for the TRADE service?
• How do I deposit funds in my TRADE account?
• How do I withdraw funds from my TRADE account?

Formation 8

• How do I access a course content? Do I have to pay for access?
• Where can I see the available courses?
• What do I need to do a course?
• What does the course include?
• Where do I get a discount code and how do I redeem it?

See all 8 articles

B2M Introduction 13

• What is the main function of the token?
• General specifications of B2M Token
• Can I buy the Bit2Me token from my country?
• How much is the total issuance?
• How long do I have Lock Up time?

See all 13 articles

B2M Operations 4

• What are the advantages of having B2M Token?
• Can I withdraw the tokens from the platform once I bought them?
• What is the transfer cost for the Bit2me token?
• In order to send the Bit2Me token as it is an ERC20, will I need to have Ethereum in my wallet?