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Services
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Knowledge base
Academy
#
How to access the content of a course? Do I have to pay for access?
Where can I see the available courses?
What do I need to do a course?
What does the course include?
Where do I get a discount code and how do I redeem it?
How do I get my certificate?
View all 8
Bit2Me Card
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When can I get my Bit2Me Card?
Can I apply for the Bit2Me card outside the SEPA territory?
Bit2Me Card - Costs y limits
Is BCard a credit or debit card?
Are there any fees associated with the Bit2Me card?
How do I apply for the physical Bit2Me Card?
View all 10
#
How many wallets can I link to my card?
What can I do in case of lost card?
What does it mean if my Cashback is pending?
Why can Bit2Me disable my card?
What is the secret code of my Bit2Me Card?
How does the secret code work?
View all 16
Commerce
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What is Bit2Me Commerce?
Cryptocurrencies accepted at Commerce.
How do I sign up in order to accept cryptocurrency payments in my business?
Bit2me Commissions
Can I convert currencies to EUR?
How often can I expect cryptocurrency settlements?
View all 8
Account
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Do I need to sign up in order to use Bit2Me services?
From which countries are users admitted to Bit2Me?
I can't access my account, what can I do?
How do I restore / change my password?
How to change your phone number in Bit2Me?
How to change my Bit2Me Email address?
View all 13
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How to sign up in Bit2Me? Step by step...
How do I verify my Bit2Me account? Step by Step…
How can you know the status of your account validation?
How should you take the registration photos?
How long is the registration verification process?
Why was my verification denied?
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#
How does the Affiliate Program work?
How to access Bit2me referral panel?
How does Bit2Me point and rank system of the Referral program work?
Why haven't I been able to link properly?
How to link a referee?
How does an referral code work? And how to create one?
View all 9
DeFi
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What is Bit2Me DeFi?
What is the difference between Bit2Me DeFi and Bit2Me?
What is a private key or seed phrase?
Languages available for DeFi app
How to choose the app language?
Can I have my wallet open from several apps?
View all 15
#
What tokens does Bit2Me DeFi support?
How can I add tokens that are not listed?
How to add the NFTs to the listing?
How to add my first cryptocurrencies to Bit2Me DeFi?
How can I send tokens or NFTs to another wallet?
Can I recover my tokens if I send them to a wrong network?
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How to keep my tokens and NFTs secure?
How can I save my secret phrase?
Does Bit2Me store private keys?
Does Bit2Me DeFi store any personal information?
In case I forget my password but have the private key, can I access my funds?
EARN
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What is the interaction of B2M Token with Bit2Me Earn rewards?
How does Bit2Me Earn work with B2M?
How do I receive my BTC rewards by staking B2M?
How to access Bit2Me Earn?
With which cryptocurrencies can I use the EARN service?
What are the advantages of Bit2Me Earn?
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How to add funds to Bit2Me EARN?
How to withdraw funds from Bit2Me EARN?
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What is Ethereum 2.0?
How can you do to join Ethereum 2.0?
When will I be able to withdraw Ethereum 2.0 from Earn?
General
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Contact with Bit2Me Support
Is Bit2me a Bank?
What kind of license has Bit2me?
What is Bit2Me Cryptobank?
Launchpad
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What is LAUNCHPAD for USERS?
How to participate in LAUNCHPAD for USERS?
How does the Launchpad position work?
What is LOCK-UP and VESTING?
What tokens will be counted in the participation of the public phases?
For those people who do not enter in Phase 1, do they automatically participate in Phase 2, without the need to sign up?
PRO
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Bit2Me Pro: What is it? Is this service for me?
Pairs of cryptocurrencies to trade in "PRO"
What is the difference between Bit2Me PRO and WALLET?
What kind of operations can be done in Bit2Me PRO?
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What are the fees for the Bit2Me PRO service?
How do I deposit funds in my Bit2Me PRO account?
How do I withdraw funds from my Bit2Me PRO account?
Security
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What is the Double Factor Authentication (2FA)?
Have you lost access to Double Factor Authentication (2FA)?
Recover 2fa from an old device
Authorize new device
How to activate biometric access in the APP?
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Bit2Me bug bounty
Wallet
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List of cryptocurrencies supported at Bit2Me
How does a wallet work? What kind of actions do the wallets support?
How to access Bit2Me Wallet?
Bit2Me costs and limits
Bit2Me Pricing and Fee Disclosures
What is slippage or market displacement?
View all 12
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How to create a Bit2Me Wallet?
How many wallets we can create?
How do I know my total balance in Bit2Me Wallet?
How to change the name of a Bit2Me Wallet?
How to check the price we paid for the cryptocurrency?
How to change the local currency conversion?
View all 11
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How to know the status of a cryptocurrency transaction?
How to deposit EURO?
Withdraw EUROS by SEPA bank transfer
How to buy cryptocurrencies?
How to buy cryptocurrencies from my Euro Wallet?
How to sell cryptocurrenices?
View all 14
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How to add a new card?
How to delete a card?
What can I do if I get an ERROR message when I try to buy with my card?
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What happens if the bank account holder does not match the Bit2Me user?
How long does it take to process a bank transfer (deposit or withdrawal)?
How to proceed if I didn't put the correct reference?
Deposit Euro by bank transfer
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What is the main function of the B2M token?
What are the advantages of having B2M Token?
How can I buy B2M token?
How long time do I have Lock Up and Vesting?
What is the Bit2Me Token Utility Road Map?
Do I need to have Ethereum in my wallet in order to send the B2M token, as it is an ERC20?
View all 7
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I received a payment by Pay and I don't have a Bit2Me account, what should I do?
How do I receive the money sent to me by Bit2Me Pay?
How to send cryptocurrencies by Bit2Me Pay?
What are the maximum and minimum amounts I can send with Pay?
What happens if I enter the wrong e-mail address of the person I want to send money to?
Can I cancel a payment made by Bit2Me Pay?
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What is Tikebit and how does it work?
How to check the balance of a tikebit code?
What happens if my Tikebit code does not work?
Recent articles
Bit2Me Card - Costs y limits
Bit2Me Card
List of cryptocurrencies supported at Bit2Me
Wallet
When will I be able to withdraw Ethereum 2.0 from Earn?
EARN
How can you do to join Ethereum 2.0?
EARN
What is Ethereum 2.0?
EARN
Frequently Asked Questions
Bit2Me costs and limits
Wallet
From which countries are users admitted to Bit2Me?
Account
What is the Double Factor Authentication (2FA)?
Security
How to buy cryptocurrencies?
Wallet
How long does it take to process a bank transfer (deposit or withdrawal)?
Wallet