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Functionalities of B2M Card

How can I set my secret code?
After requesting your first Bit2Me card, whether physical or virtual, you must establish an alphanumeric secret code that will be requested when m...
Fri, 9 Dec, 2022 at 3:06 PM
How many wallets can I link to my card?
There will be only one wallet linked to each card. If you need to change it, no costs for this action and you will be able to do it automatically ...
Fri, 9 Dec, 2022 at 2:55 PM
What does it mean if my Cashback is pending?
You will only see your cashback when the transaction is approved. Some purchases may be placed on "hold" status by the merchant and rele...
Fri, 9 Dec, 2022 at 2:59 PM
How do I add the physical and/or virtual Bit2Me Card to Google Wallet?
Bit2Me cards, both physical and virtual, can be added to make purchases with Google Wallet. To do so, the user has to add the card by following th...
Fri, 9 Dec, 2022 at 3:13 PM
What is the secret code of my Bit2Me Card?
The Payment Services Directive 2 (PSD2) aims to improve security and reduce fraud in face-to-face, remote and online payments through Strong Custo...
Fri, 9 Dec, 2022 at 3:04 PM
Why can Bit2Me disable my card?
Bit2Me may disable or block a Bit2Me Card due to different reasons such as: Multiple PIN change requests. At your request because you don't...
Fri, 9 Dec, 2022 at 2:59 PM
What is the difference between the PIN code and the secret code?
Please note that there are two important sets of numbers to remember: the card PIN and the secret code to validate your online purchases. The car...
Fri, 9 Dec, 2022 at 3:16 PM
What can I do in case of lost card?
From Bit2Me app you always have the option to enable and disable your cards automatically in one click. If you think your card may have been stole...
Fri, 9 Dec, 2022 at 2:56 PM
How can I activate my physical Bit2Me Card?
The process to activate your physical card starts from the main 'Card' page, as seen on the image below. 1. In order to activate your c...
Fri, 9 Dec, 2022 at 3:09 PM
How does the secret code work?
When you make an online purchase an OTP code will be sent by SMS to the phone number you've set up your secret code with to receive card notif...
Fri, 9 Dec, 2022 at 3:05 PM