At Bit2Me, your security and compliance with current regulations are fundamental. Therefore, on some occasions, in addition to the usual identity verification, we ask our users to complete an Enhanced Measures (EM) form.
Below you will find more information:
- What are Enhanced Measures (EM)?
- Why have I been asked to complete the EM?
- Step-by-step guide to answering the EM form
- How to respond?
What are Enhanced Measures (EM)?
Enhanced Measures (EM) are an additional security procedure that allows us to better understand the nature and purpose of your activity on our platform.
This process is an indispensable requirement under the current regulation for the prevention of money laundering and terrorist financing. Far from being an inconvenience, it is an extra layer of protection for both you and the community, ensuring that Bit2Me is a safe and reliable environment for everyone.
Why have I been asked to complete the EM?
The request to complete this form is a standard procedure that is activated as part of periodic security reviews.
Receiving this request does not mean there is a problem with your account. We simply need to gather a little more information to comply with regulations and keep your account protected.
Step-by-step guide to answering the EM form
Completing the form is very simple. We will send you an email with a secure link so you can answer the questions.
How to respond?
- Be clear and concise: Answer the questions directly.
- Be truthful: It is crucial that all the information you provide is real and accurate. This will speed up the review and prevent future requests.
- Attach documentation if requested: In some cases, we may ask for a document that justifies the origin of your funds (such as a payslip, a tax return, or a sales contract). Make sure the documents are legible and up to date.
Once you submit the form, our team of specialists will review it as soon as possible. We will notify you by email as soon as the process is finished. |
If you have any questions during the process, do not hesitate to contact our Support team .
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