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General Information for users

Do I need to sign up in order to use Bit2Me services?
Bit2Me has more than 20 services, so it depends on which one you want to use. Many services can be used without a user account, such as Bit2Me Aca...
Mon, 25 Jul, 2022 at 2:36 PM
From which countries are users admitted to Bit2Me?
The list of admitted countries in Bit2Me is published and updated in the next link: TO SEE THE LIST OF SUPPORTED COUNTRIES, CLICK HERE:
Fri, 10 May, 2024 at 2:02 PM
I can't access my account, what can I do?
If you have a problem to access your account, we offer you the following solutions: Please, check if you have entered the data correctly (email ...
Wed, 20 Jul, 2022 at 4:45 PM
How do I restore / change my password?
To change or restore your Bit2Me account password click here: You can access this section by clicking on the button ‘Access’ (located at the top ...
Wed, 4 Nov, 2020 at 3:00 PM
How to change your phone number in Bit2Me?
To use your Bit2Me account, you need to have a verified phone number and identity.  Please access Bit2Me account with your login data ...
Tue, 10 Aug, 2021 at 11:46 AM
How to change my Bit2Me Email address?
In order to use your Bit2Me account, it's necessary to have verified an email, a phone number and the Identity. We log into our Bit2Me accou...
Tue, 28 Sep, 2021 at 2:56 PM
How do change my postal address in Bit2Me?
Unlimited addresses can be added, but only one can be the default address. We log into our Bit2Me account From our user PROFILE, in MY ADDRES...
Wed, 29 Sep, 2021 at 9:05 AM
How do I close my user account?
When you request to close your account, it will be closed temporarily for the period that you are not going to use it and you can enable it in the...
Thu, 11 Apr, 2024 at 7:20 PM
How to unsubscribe from the Bit2Me Newsletter?
At the end of each email we send, in the last line, you will find the option: "Manage preferences" :  By this link you will be able to...
Tue, 5 Oct, 2021 at 4:16 PM
How to request the deletion of my data in Bit2Me?
According the data protection law, in order registration data to be be deleted, client must request it by sending an email to:  If...
Fri, 24 Nov, 2023 at 12:45 PM