What is the Double Factor Authentication (2FA)?
Updated on
Wed, 23 Aug, 2023 at 12:14 PM
Two-factor authentication offers additional security in the login process.
To do this you need to download one of these two applications to your device:
The application generates a single-use 6-digit verification code that will change every 60 seconds to provide additional security.
To activate 2FA in Bit2Me, you have to follow these steps:
- Connect to your Bit2Me account from here.
- Access the SECURITY button located at the top left.
- Click on the SET YOUR 2FA button
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/35100971430/original/u1ZL59a8uUbuyYnlVo-hetDkr71F3SHuGw.png?1603814012)
- You will get a screen with a QR code, a username and a secret password that we will have to keep:
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/35100971756/original/eljwfX_UZnm3Lvj5LMo2sW1ZhsDu7swy3Q.png?1603814105)
- You have to scan this code from the Google Authenticator app or Twilio Authy app by choosing the SCAN A BAR CODE OPTION to capture the QR code with your device's camera or with the private key that appears on the screen.
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/35100970938/original/NVP6TpXOLYXC7ih5jUe7taS5xnu1NEdBDQ.png?1603813856)
- Once the Google Authenticator app or Twilio Authy app is linked to our Bit2Me account, we will see the 6-digit code that you will need each time we want to connect to Bit2Me.
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/35100970719/original/U33rWiN8ECoiDXYjHCsd1wtfcpVhQ7mKXw.png?1603813800)
IMPORTANT: In order not to lose access to your 2FA in case you change your device, we recommend you to synchronize it with your Google account.
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/35207325518/original/pZYVJWBHFN0QJJ-1U-0EWNdXTMIq81ArMQ.png?1691665182)
If you lose your 2FA, you can follow these instructions: Have you lost access to your 2FA?
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