What is the Double Factor Authentication (2FA)?

Two-factor authentication offers additional security in the login process, extra security that is advisable to keep your funds and investments as safe as possible.

This extra layer of security, activated through the Google Authenticator application, will generate 6-digit, single-use verification codes with a validity of 60 seconds to verify transactions or access to your account.

Prior to activating this extra layer of security, you will need to download the following application on your device:

Google Authenticator

iOS

Android

Once the application is installed on your device, follow these steps: 

1. Access your Bit2Me account from the APP or from a PC via the web.
   • From the Mobile APP, access the profile and settings menu from the side menu.
   • From the web, access the profile and settings menu by clicking on the profile picture or icon in the upper right corner.
     
     
2. In the profile and settings menu, click on the Google Authenticator option that you will find in the security block.
   
   
3. On the first screen (1/4), read the provided information carefully and click on  Continue .
   
   
4. To verify the activation of this security layer, you will receive a 4-digit SMS to the phone number registered in Bit2Me. Enter the 4-digit code in the corresponding space and click again on  Continue .
   
   
5. On the next screen (2/4), the steps to follow will be indicated. Without clicking the continue button, open the Google Authenticator application.
   
   
6. In the Google Authenticator application, click on the + button that appears in the lower right corner and:
   • If you have accessed Bit2Me from a PC: Scan the QR code that you will have on the Bit2Me screen.
   • If you have accessed Bit2Me from the APP: Enter manually the secret key that appears on the Bit2Me screen.
     
     
7. Once you have scanned the QR code or manually entered your secret key in the Google Authenticator application, return to the (2/4) window of the Bit2Me app, check the box "I have added my secret key in Google Authenticator" and click on the  Continue  button.
   
   
8. On the (3/4) screen of the Bit2Me application enter the 6-digit code that the Google Authenticator application is generating for you and click on  Continue .
   
   
9. On the last screen (4/4), you must read carefully and follow the indicated recommendations. Check the box "I have added my secret key in Google Authenticator" and click on  Continue  to finish.