Have you had an incidence?

I can't access my account, what can I do?

If we have a problem accessing the account, we can try several solutions to fix it:

We will send you a password recovery link, which will allow you to change your password and access your account:

Open an Incognito Window in Google Chrome:

  1. At the top right, click More More and New Incognito Window.



  2. A new window will open. In the top corner, look for the incognito icon

  3. Try to access your Bit2Me account again.

If you have not succeeded in either of the two ways, open a ticket including a screenshot explaining what happens.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.