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How to proceed if I didn't put the correct reference?

Updated on Fri, 4 Jun, 2021 at 1:00 PM

In order to identify your purchase it's always necessary to add in your bank transfer the reference number we indicate as a Subject / Reference. Keep in mind that the text you are required to add is the same if transfer is made to the same wallet. If you want to use another wallet the reference is different.

Example of subject / Reference: KVYV5KS87Y3D - BIT2ME.COM

In case you've introduced the reference number incorrectly, you should send us an e-mail at

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