Do you have any issue?

Can I cancel a scheduled recurring purchase?

Updated on Thu, 16 Mar, 2023 at 11:04 AM

A scheduled recurring purchase can be automatically deleted whenever you need it from your account.

In order to delete a recurring purchase you have already scheduled in your account you have to follow the steps below:

Step 1: In your wallet, access the wallet where you have scheduled the recurring purchase you want to delete. In the history you will find  "My recurring purchases" section, click on the pencil of the scheduled purchase you want to delete.

Step 2: A window will pop up where you will see all the details of the scheduled recurring purchase. At the bottom of this screen you will find the "Cancel recurring purchase" button. Click on the button to cancel.

Step 3: Before permanently cancelling a recurring purchase, you will be required to confirm the cancellation. Click on the "Yes, cancel recurring purchase" button and the scheduled recurring purchase order will be automatically deleted.

Important! A recurring purchase cannot be modified, once a scheduled recurring purchase order has been deleted it cannot be recovered. In case of error or if you want to reestablish it, you have to create and schedule a new recurring purchase.


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.