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How to send cryptocurrencies?

Updated on Wed, 4 Sep, 2024 at 4:01 PM

In Bit2Me you can send cryptocurrencies between Bit2Me users and also to external wallets or platforms.
In order to send cryptocurrencies, please follow the steps below:

  1. Click on the blue square button that you will find at the bottom of the screen menu (Mobile APP version).
  2. Click on the option "Withdraw".

  3. Then click on "Send crypto" .

  4. Select a type of transaction you wish to make:

    • To Bit2Me user, by Email / Phone number (Transactions only between Bit2Me users).

      • Select the token from the list.

      • Enter the email or phone number of the Bit2Me user to whom you wish to send the transaction (make sure you enter the right email or phone number registered with)

    • To an external address (Blockchain, network).

      • Select the token from the list.

      • Select the transaction network from the available ones. More info here.

      • Enter the destination wallet address.

      • Enter the Memo/Tag if the cryptocurrency and the external platform requires it. More info here.

  5. Indicate the amount you want to send and click on the button  SEND .

  6. Review the information on the summary screen and click on  ACCEPT  to confirm the transaction.

IMPORTANT:

  • Once transaction sent to an external wallet address it cannot be cancelled or reversed. The user is responsible on his own for fraudulent and/or wrong transactions (wrong network, missing memo/tag).
  • Before sending cryptocurrencies from Bit2Me we recommend you to read the following article: Security tips for cryptocurrency transactions
  • Not all cryptocurrencies can be sent to an external wallet. In case a cryptocurrency cannot be sent to an external wallet, the option will not be active.
  • When you send a transaction, Bit2Me keeps you informed all the time of its status. Check the APP and your email for more information.
  • If you experience any error messages while processing any transaction, please contact support by opening ticket here.


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